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Customer Complaint Procedure

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At CIL we are committed to providing a professional service to all our customers.Should you be in anyway dissatisfied with the service you have received from us, we want you to let us know so that we can resolve your complaint and ensure that it does not happen again

How do I make my complaint?
What should I include in my complaint?
What will happen next?
What can I expect?
Why does CIL want to hear from you?


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